
Analytical Listening: this article describes the concept of Analytical Listening in a practical way. The article begins with a general definition of the Analytical Listening style, followed by some examples, its pitfalls and the connection of this listening style with problem solving. Enjoy reading!
What is Analytical Listening?
Analytical Listening is about the ability and the capacity to properly analyse what is being said. This not only means understanding what the other person is saying and what they mean to say, but also being able to divide difficult questions into separate parts in order to get to the core.
Analytical Listening sounds easier than it is. Distinguishing between central and peripheral issues is a prerequisite. Apart from that, common listening techniques help. The objective of Analytical Listening is to quickly see logical connections, as well as detecting possible gaps in all the information.
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LSD technique
The LSD technique is definitely useful when it comes to Analytical Listening. It stands for Listening, Summarising and Dig deeper. Listening is actually hearing what the other is saying. This means full concentration on the other’s story is needed, as well as a thorough sinking in of the information.
Briefly summarising what the other is saying is usually enough to get to the core.
Moreover, it causes the other to feel like they are being heard and able to offer additions if the summary is (not) yet complete. By giving a short summary, the listener gives themselves time to let the information sink in and understand what they just heard. This is followed by digging deeper to get down to the core.
Audio Productions
Analytical Listening is originally a way of listening to audio productions, where the meaning of the sounds is interpreted correctly by the listener. It is often used by professionals working on audio productions.
The Analytical Listening is actively engaged with the music they are listening to; each element of a piece of music is analysed in order to understand the intentions of the composer and/or lyricist. During Analytical Listening, the listener looks for the deeper meaning of what is heard. Sound itself has no meaning; it’s about the underlying layer.
When someone says something, it’s not just about the contents. It’s especially the way they say it that gives meaning to the words. This intonation also applies in music. The underlying emotional implications of a musical performance indicate the composer’s meaning and intentions. Music is more than simply a mix of sounds. The composer and/ or lyricist is always trying to convey a meaning or emotion, such as happiness, sadness, anger, or love.
Thus, music can be made about an endless array of subjects and emotions. This means there are many details for the listener to find. It’s about finding out the message behind the message.
Analytical capacity
Analytical ability is very useful in many other occupations as well, however. Think of leadership roles, technical occupations, and the medical world, where it comes down to making many analyses.
Listening analytically means looking at differences, possible risks, and the things that make no sense. By analysing these, the cause of the problem becomes clear.
Addressing this will make the information clearer for both parties. In some cases, the analytical listener will cause the other to feel annoyed. The other may feel ‘caught’ regarding the fact that they did not provide complete information. By supporting and encouraging them, both parties will find common ground again.
Analytical capacity is a trait that applies to the analytical listener. This analytical ability is a quality that usually goes hand in hand with other abilities one has, such as empathic capacity, inquisitiveness, curiosity, desire to learn, being critical and open-minded. Analytical capacity is a mixture of all these traits and abilities.
Pitfalls of Analytical Listening
Apart from the power of Analytical Listening, there are also a number of pitfalls. For example, those who are strongly analytically minded and capable of good analytical thought tend to think things through too much and hesitate too much before coming up with a final judgment.
Because of their analytical capacity, such a person will first go over all the options, weigh them, and closely examine all the pros and cons before making a choice. The indecisiveness this brings may be experienced by their environment as highly annoying.
The previously mentioned danger that the conversation partner will feel attacked is also a potential issue. This is because the analytical listener ask a lot of questions, which can make them seem distrustful towards their conversation partner.
Besides deeper questions, the analytical listener will ask many ‘why’ questions, which people will often not be able to answer. The tip is to look for the answers together and not put the other on the spot. That could be felt as a negative confrontation, which stalls the conversation and could make it take a different turn.
Apart from that, the analytical listener is ‘allergic’ to ad hoc solutions that should be implemented in the short term. In some situations, however, they will need to accept these because not doing so would interfere with business operations. To the analytical listener, this will feel like implementing poorly thought out solutions without having made a correct diagnosis. Depending on the situation, the analytical listener may have to learn to accept this.
Analytical Listening & Decision Making
Analytical Listening forms one of the foundations of good decision making. Listening thoroughly and analytically makes it easier to reconstruct a situation and find a solution rationally. This will then lead to optimal decisions. Especially when it comes to decision making,
Analytical Listening is a large part of a leadership skill set. Complex problems are more easily understood, meaning a better prediction can be made as to which solution or method would be best. Analytical Listening can therefore contribute to all kinds of business roles that call for good planning and decision making.
Analytical Listening & Problem Solving
Moreover, Analytical Listening helps bring balance to a conversation and process information objectively. In conversation with others, feeling plays an important role. When the atmosphere of the conversation is good, chances are objectivity will disappear into the background.
Being mindful of this allows for a balance to be created between feeling and logical reasoning. Analyses of causes can be made, after which the consequences of a problem can be better detected as well. An analytical listener is able to critically look at elements of a problem and apply models to them.
By distinguishing main problems from partial problems, the analytic listener can collect a lot of information, then research it. After collecting all of the data, the analytical listener will be highly able to make logical connections, detect the actual cause, and think of fitting solutions.
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It’s Your Turn
What do you think? What are your experiences with Analytical Listening? Do you recognize the practical explanation or do you have any more additions? Does Analytical Listening help you to get to the core of the problem or to make decisions more easily?
Share your experience and knowledge in the comments box below.
More information
- Bonet, D. (2001). The business of listening a practical guide to effective listening. Crisp Learning.
- Gearhart, C. C., Denham, J. P., & Bodie, G. D. (2014). Listening as a goal-directed activity. Western Journal of Communication, 78(5), 668-684.
- Thompson, K., Leintz, P., Nevers, B., & Witkowski, S. (2010). The integrative listening model: An approach to teaching and learning listening. Listening and human communication in the 21st century, 266-287.
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FAQs
What are the examples of analytical listening? ›
For example, analytical listening could be used when speaking with clients about their opinions on how well a product worked during testing. You would ask analytical questions such as: “How did using our product compare to other products you have tried before?”.
What is the best definition of analytical listening? ›Analytical listening is focused more on the interpretation and meaning of the actual sound. The message of the song and even the way a vocal line has been delivered, share common traits of analytical listening. Understanding the mood that the song is setting out to portray is another analytical listening trait.
What are the types of analytical listening with definition? ›These include objective listening, subjective listening, empathic listening, and inter-subjective listening. Psychoanalytic contributors who came after Freud thus found their own solutions to these dilemmas and added further nuances to the manner in which an analyst listens to the patient's communication.
What is listening explain with example? ›Listening is giving attention to a sound or action. When listening, a person hears what others are saying and tries to understand what it means. The act of listening involves complex affective, cognitive and behavioral processes.
What is analytical and example? ›An analytical thinker will take in facts, do their research, brainstorm creative solutions, narrow down to the most logical one, and reflect on their solutions after to learn for the next time. Practice walking through these steps when you problem-solve and make a decision, whether big or small.
What is an analytical sentence example? ›Analytic: An analytic sentence is one which is necessarily true, because of the senses of the words in it. Therefore, an analytic sentence can be judged true without recourse to real world knowledge separate from the sense of the words contained in it. EXAMPLES: Elephants are animals Cats are not fish.
What is analytical in your own words? ›The adjective, analytical, and the related verb analyze can both be traced back to the Greek verb, analyein — "to break up, to loosen." If you are analytical, you are good at taking a problem or task and breaking it down into smaller elements in order to solve the problem or complete the task.
What is analytical thinking simple words? ›Analytical Thinking. Definition. Must be able to identify and define problems, extract key information from data and develop workable solutions for the problems identified in order to test and verify the cause of the problem and develop solutions to resolve the problems identified.
What's an analytic definition? ›/ˌæn·əlˈɪt̬·ɪ·kəl/ (also analytic, us/ˌæn·əlˈɪt̬·ɪk/) involving the careful, systematic study of something: An analytical approach to the problem had surprising results.
Why is analytical listening important? ›Analytical Listening forms one of the foundations of good decision making. Listening thoroughly and analytically makes it easier to reconstruct a situation and find a solution rationally. This will then lead to optimal decisions.
What are the 5 analytical listening? ›
The listening process involves five stages: receiving, understanding, evaluating, remembering, and responding.
What are the 4 steps in analytical listening? ›The listening process involves four stages: receiving, understanding, evaluating, and responding.
Why are listening skills important Explain with examples? ›It can help you to navigate through difficult conversations. More than that, it helps improve overall communication, builds a better understanding and ultimately leadsto better relationships with family, friends and co-workers.
What are the three definitions of listening? ›Think of these definitions to the word listening, what do they have in common? • “to pay attention to sound” • “to hear something with thoughtful attention—give consideration” • “to be alert to catch an expected sound” All three definitions require active attentiveness, not just the passive act of hearing.
What are some examples of analyzing? ›- analyze a problem.
- The data was recorded and analyzed by computer.
- We took the sample to be chemically analyzed by a lab.
- Researchers are busy analyzing the results of the study.
- The bacteria were analyzed under a powerful microscope.
You can make interpretations based on the volume of data available, where you source your information and other factors. Example: A good stock analyst can analyse a company's stock by reviewing their annual reports. For this, you will need to compare and examine their 10-15 years of performance and financial data.
What is an example of analytical reading? ›What is analytical reading? Analytical reading is a high-level cognitive skill. It's important brain work! In customer service, analytical reading refers to an agent's ability to read the customer's email and figure out what the customer is asking, not simply what the customer is saying.
How do you explain good analytical skills? ›- Indicate that you never just choose a solution for a problem or issue, but weigh the options first. ...
- Explain how you can view a problem or issue from different angles.
- Explain how you involve the input of others in a particular problem or issue.
Data analytics is important because it helps businesses optimize their performances. Implementing it into the business model means companies can help reduce costs by identifying more efficient ways of doing business and by storing large amounts of data.
How can you improve your analytical listening skill? ›- Understand what is meant by “analytical skills”. ...
- Participate in analysis-based student projects. ...
- Start with a clear framework. ...
- Focus on the analytical skills relevant to the project. ...
- Practice your analytical skills regularly. ...
- Identify analytical tools that can help.
Which analytical skills are most important? ›
- Identify the problem.
- Gather the necessary information from all relevant sources.
- Develop a deeper understanding of the issue.
- Come up with new ideas and solutions.
- Implement new solutions.
- Analyze, test, and review the effectiveness of the newly implemented solutions.
- Identifying a topic, problem, or issue.
- Gathering information through testing and observation.
- Developing solutions or deepening your understanding of the topic.
- Testing solutions or new ideas based on what you've learned.
Some examples of analytical skills are data analysis, research, critical thinking, communication, problem-solving, visualization, and creativity. You should highlight your analytical skills on your resume, in your cover letter, and during your interviews.
How many types of analytical techniques are there? ›There are three basic types of analytical techniques: Regression Analysis. Grouping Methods. Multiple Equation Models.
What are the 7 analytical methods? ›- Regression analysis.
- Monte Carlo simulation.
- Factor analysis.
- Cohort analysis.
- Cluster analysis.
- Time series analysis.
- Sentiment analysis.
In this article, we will share five common data analysis methods: the formula method, the comparison method, the quadrant method, the 80/20 rule, and the funnel analysis. We often use them in combination.
What is an example of empathetic listening? ›Empathic Listening Example Phrases
“I can relate to what you are going through.” “I understand why you may be feeling that way.” “I've been there, and I'm so sorry that you're dealing with this situation right now.” “That sounds frustrating/challenging/tough.”
- Informational Listening (Listening to Learn)
- Critical Listening (Listening to Evaluate and Analyse)
- Therapeutic or Empathetic Listening (Listening to Understand Feeling and Emotion)
There are two types of listening skills, one being active listening and the other being passive listening. An active listener is truly invested in the conversation at hand and actively taking in all aspects to the convo while even providing their own input as well.
What makes a good listener? ›Attentively and eager to really understand what someone is trying to say. Good listeners seem to carry this power around with them wherever they go. It surrounds them, they mediate a sense of trust and warmth. Conversations with them usually just “flow” and you leave feeling refreshed and understood.
How can I be a good listener in communication? ›
- Face the speaker and have eye contact. ...
- “Listen” to non-verbal cues too. ...
- Don't interrupt. ...
- Listen without judging, or jumping to conclusions. ...
- Don't start planning what to say next. ...
- Show that you're listening. ...
- Don't impose your opinions or solutions. ...
- Stay focused.
Not only does listening enhance your ability to understand better and make you a better communicator, it also makes the experience of speaking to you more enjoyable to other people.
What is another definition of listening? ›: to hear something with thoughtful attention : give consideration. listen to a plea. 3. : to be alert to catch an expected sound.
What are the types of listening answer? ›- Informational listening.
- Discriminative listening.
- Biased listening.
- Sympathetic listening.
- Comprehensive listening.
- Empathetic or therapeutic listening.
- Critical listening.
Listening is personally attentive and responsive communication that leads to awareness, understanding, and empathy. 1. A genuine desire or motivation to attend fully to the perspectives of others; 2. A range of behaviors that signal attention and interest; and.
What are examples of analytical tests? ›- Chromatography Laboratory Analysis. ...
- Spectroscopy Laboratory Analysis. ...
- Mass Spectrometry. ...
- Microscopy Laboratory Analysis. ...
- Thermal Analysis and Testing. ...
- Elemental Analysis Techniques. ...
- Surface Analysis.
- Communication. An underrated skill is the ability to communicate the analysis that has been conducted. ...
- Creativity. Another important skill is the ability to think creatively. ...
- Critical Thinking. ...
- Data Analysis. ...
- Research.
Using nonverbal cues that show understanding such as nodding, eye contact, and leaning forward. Brief verbal affirmations like “I see,” “I know,” “Sure,” “Thank you,” or “I understand” Asking open-ended questions. Asking specific questions to seek clarification.
How do I describe my analytical skills? ›Analytical ability means that you can analyse a situation, problem or issue well. It means you can approach a problem or issue in a solution-focused manner and through different angles. You can also quickly distinguish the main issue from the secondary issues.
What is an analytical person good at? ›Analytical thinkers have the ability to identify and define problems, extract crucial information from data, and develop workable solutions to these problems. They are highly logical and can see patterns, or cause-and-effect relationships in complex situations.
What is the most common analytical technique? ›
- BCG matrix.
- Brainstorming.
- Benchmarking.
- Gap Analysis.
- Mind Maps.
- Pareto principle, Pareto principle 80-20 rule.
- Six Questions.
- SWOT Analysis.